FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Registering
How do I join ConnectingSingles.com?	May 11	3,837	13	May 2020
Is Connecting Singles really FREE? If so, why?	Jan 28	2,902	33	May 2020
How long does it take to Register?	May 11	1,024	6	May 2020
Why do you ask for my Birthdate?	24 hrs ago	611	5	Nov 2017
Why do you ask for my Email Address?	May 2	645	6	Nov 2017
What to consider when choosing my Username?	May 7	802	7	Nov 2017
Why do you ask for my Postal Code?	May 7	624	1	Nov 2017
It says my Postal Code is invalid?	May 5	584	3	Nov 2017

Good Relationships Are Built on Honesty	May 8	683	7	Nov 2017
Logging In
Why can't I Login?	2 hrs ago	12,835	29	May 2020
What if I forget my password?	11 hrs ago	1,417	4	May 2020
How do I change my password?	17 hrs ago	1,141	1	May 2020
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?	20 hrs ago	1,013	3	May 2020
The login page keeps appearing	21 hrs ago	1,091	0	May 2020
Why do I have to enter a Captcha Code every time I login?	May 12	2,150	2	Nov 2017
Every time I login, it says my email is invalid.	21 hrs ago	1,030	4	May 2020
How do I Log Out?	16 hrs ago	19,808	12	May 2020
Edit Profile
How do I Edit my Profile?	May 11	2,425	11	May 2020
How do I Edit my Gender?	May 10	591	2	May 2020
How do I Edit my Age?	May 10	754	1	May 2020
How do I Edit my Location?	May 8	698	4	May 2020
How do I edit My Details (Body Type, Hair Color, Height, etc.)?	7 hrs ago	444	1	May 2020
How do I edit my Narrative Text (the text I wrote on my Profile)?	May 8	561	0	May 2020
How do I edit my Match Details?	May 2	620	1	May 2020
How do I Edit my Email Address?	May 2	618	1	May 2020

How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?	May 5	458	0	May 2020
Can I change my username?	May 2	1,543	7	May 2020
How do I change my password?	May 11	429	0	May 2020
My Account
Why did my profile get deleted?	5 hrs ago	4,259	40	Oct 2017
Why did my photo get deleted?	May 5	691	2	Oct 2017
Why is my profile NOT approved yet? Is something wrong?	May 11	6,686	90	Oct 2017
Why does my profile say that I'm online, when I'm not?	May 12	1,093	7	May 2020
What are the Profile Rules?	May 11	596	4	May 2020
Suggestions on what to write in my profile?	May 11	396	1	May 2020
Uploading Photos
How do I upload a photo to my Profile?	May 7	1,382	4	Aug 2020
I am having trouble uploading or emailing my photo.	May 11	836	3	May 2020
How do I send my photos to CS by EMAIL?	May 11	733	0	May 2020

How do I send my photos to CS by MAIL?	May 1	655	0	May 2020
What format and size Photo does ConnectingSingles.com accept?	May 11	530	3	May 2020
Why did my photo get deleted (or get moved from being primary)?	May 12	1,468	1	May 2020
How do I delete my photo?	May 12	993	7	May 2020
How do I change my primary Photo? (the one that appears in search results)	May 13	645	2	May 2020
How do I add a caption for my photo?	24 hrs ago	438	2	May 2020
How do I Rotate my photo?	May 5	515	0	May 2020
How do I Crop my photo?	May 1	476	1	May 2020
What are the Photo Rules?	May 11	369	2	May 2020
Hide/Cancel My Account
How do I hide my profile?	8 hrs ago	2,666	5	May 2020
How do I UN-hide my profile?	9 hrs ago	916	1	May 2020
What happens when I hide my profile?	May 13	1,770	19	May 2020
How do I cancel my account?	15 hrs ago	8,270	17	May 2020

FAQs (301)

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