FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Registering
How do I join ConnectingSingles.com?	May 9	3,836	13	May 2020
Is Connecting Singles really FREE? If so, why?	Jan 28	2,902	33	May 2020
How long does it take to Register?	8 hrs ago	1,024	6	May 2020
Why do you ask for my Birthdate?	May 7	610	5	Nov 2017
Why do you ask for my Email Address?	May 2	645	6	Nov 2017
What to consider when choosing my Username?	May 7	802	7	Nov 2017
Why do you ask for my Postal Code?	May 7	624	1	Nov 2017
It says my Postal Code is invalid?	May 5	584	3	Nov 2017

Good Relationships Are Built on Honesty	May 8	683	7	Nov 2017
Logging In
Why can't I Login?	3 hrs ago	12,814	29	May 2020
What if I forget my password?	Apr 28	1,414	4	May 2020
How do I change my password?	May 9	1,138	1	May 2020
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?	May 2	1,012	3	May 2020
The login page keeps appearing	May 9	1,090	0	May 2020
Why do I have to enter a Captcha Code every time I login?	May 9	2,148	2	Nov 2017
Every time I login, it says my email is invalid.	May 7	1,028	4	May 2020
How do I Log Out?	May 9	19,799	12	May 2020
Edit Profile
How do I Edit my Profile?	4 hrs ago	2,425	11	May 2020
How do I Edit my Gender?	13 hrs ago	591	2	May 2020
How do I Edit my Age?	May 10	754	1	May 2020
How do I Edit my Location?	May 8	698	4	May 2020
How do I edit My Details (Body Type, Hair Color, Height, etc.)?	12 hrs ago	442	1	May 2020
How do I edit my Narrative Text (the text I wrote on my Profile)?	May 8	561	0	May 2020
How do I edit my Match Details?	May 2	620	1	May 2020
How do I Edit my Email Address?	May 2	618	1	May 2020

How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?	May 5	458	0	May 2020
Can I change my username?	May 2	1,543	7	May 2020
How do I change my password?	May 5	427	0	May 2020
My Account
Why did my profile get deleted?	May 8	4,255	40	Oct 2017
Why did my photo get deleted?	May 5	691	2	Oct 2017
Why is my profile NOT approved yet? Is something wrong?	8 mins ago	6,684	90	Oct 2017
Why does my profile say that I'm online, when I'm not?	May 7	1,091	7	May 2020
What are the Profile Rules?	May 4	594	4	May 2020
Suggestions on what to write in my profile?	May 2	395	1	May 2020
Uploading Photos
How do I upload a photo to my Profile?	May 7	1,382	4	Aug 2020
I am having trouble uploading or emailing my photo.	32 mins ago	833	3	May 2020
How do I send my photos to CS by EMAIL?	May 1	731	0	May 2020

How do I send my photos to CS by MAIL?	May 1	655	0	May 2020
What format and size Photo does ConnectingSingles.com accept?	37 mins ago	524	3	May 2020
Why did my photo get deleted (or get moved from being primary)?	May 7	1,467	1	May 2020
How do I delete my photo?	May 5	983	7	May 2020
How do I change my primary Photo? (the one that appears in search results)	May 4	643	2	May 2020
How do I add a caption for my photo?	May 3	436	2	May 2020
How do I Rotate my photo?	May 5	515	0	May 2020
How do I Crop my photo?	May 1	476	1	May 2020
What are the Photo Rules?	31 mins ago	368	2	May 2020
Hide/Cancel My Account
How do I hide my profile?	12 hrs ago	2,661	5	May 2020
How do I UN-hide my profile?	May 9	915	1	May 2020
What happens when I hide my profile?	20 hrs ago	1,767	19	May 2020
How do I cancel my account?	3 hrs ago	8,259	17	May 2020

FAQs (301)

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